Best Practices for MSPs Using RMMs Without True Security & Response

by FazalGR on Jun 11th, 2025 11:28 AM

If you’re using Kaseya, ConnectWise, N-able, or another RMM, you already know how valuable they are for IT management. But when it comes to cybersecurity, alerts alone won’t cut it. Threat actors don’t wait for tickets to be assigned.
Here’s how to strengthen your security game if your RMM lacks real threat detection, response, and recovery support:
 Enable & Fine-Tune Logging
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[li]Most RMM tools and PSA software collect logs, but they don’t analyse them.[/li]
[li]Best practice: Route logs to a dedicated SIEM/XDR that can detect anomalies before they escalate.[/li]
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 Implement 24/7 Monitoring
[ul]
[li]Security incidents don’t follow business hours.[/li]
[li]Best practice: Have a team (or a trusted SOC partner) monitoring threats around the clock, not just reacting to alerts the next morning.[/li]
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[color=black]Also Read: [/color]What is BSSID?